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Netpulse, provider of mobile apps for health clubs,
has released a new app product letting gym
members give immediate feedback through their
smartphones.
product innovation •
21 Jul 2016
Newly launched customer satisfaction system RatingsPlus is
to be installed in all new Anytime Fitness sites following a
successful trial.
product innovation •
10 Oct 2014
Operators must harness the power of positive feedback to enhance their services, facilities and brands
HCM issue 7 2015
Feedback provided by users of facilities operated by Edinburgh Leisure has shown that 83 per cent rated their overall satisfaction as ‘excellent’ or ‘good’ while 88 per cent would recommend the trust to others.
news •
09 Jan 2007
Anytime Fitness Basingstoke has trialled a new customer
feedback solution called RatingsPlus ahead of its official
launch later this year.
product innovation •
12 Aug 2014
The Register of Exercise Professionals (REPs) is asking the industry to research into the necessity of all level 2 and 3 instructors having to hold a current CPR certificate as a condition of registration.
news •
25 Jul 2006
Charitable trust Lakes Leisure has launched an innovative way to get young
people’s feedback on the region’s facilities, asking them to design their ideal
leisure centre to replace the current one at Kendal, Cumbria, UK.
news •
04 Jan 2013
BeBop Sensors’ VP of Strategy introduces their virtual reality gloves
Fit Tech issue 1 2020
Operators and suppliers in the fitness industry have hailed the first SIBEC UK event a resounding success.
news •
14 Jul 2005
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
HCM issue 7 2015
A meta analysis of all the evidence has found that activity monitors do boost activity levels in adults
Fit Tech issue 1 2023
Record, respond, resolve – key
stages in a customer feedback
system. Leisure-net’s Mike Hill
explains why opening up avenues
for customer feedback is a great
opportunity, not risky business
HCM Handbook 2017
eGym helps clubs create effective feedback loops and boost members' performance in the gym
HCM issue 9 2016
Tecnobody, an Italian fitness and rehab equipment supplier, has launched its Tecnosport range,
including the Walker View 3.0 treadmill into the UK market.
product innovation •
05 Jun 2019
Nautilus has signed an agreement with Virgin Active for the supply of the TreadClimber® machine to its clubs.
product innovation •
18 Jun 2007
Esporta has launched a nationwide mystery member campaign to improve customer service and retention.
news •
04 Feb 2004
StairMaster has launched its new StepMill 3 (SM3), the
fitness manufacturer's most compact stair climber.
product innovation •
03 Oct 2013
SkillsActive and the Register of Exercise Professionals (REPs) have begun the first stage of a review of qualification structure for exercise professionals who work with specialist populations.
news •
20 Feb 2008
Launched recently, YogiFi is being marketed as the world's first smart yoga mat.
news •
04 Feb 2021
Scarborough's Crown Spa Health Club has set its sights on further glory at the
2014 Members’ Choice Health Club Awards, by building on the feedback from its
2013 success.
news •
13 Dec 2013
Wearable tech giant FitBit has launched a premium service which will utilise users' own data in order
to provide them with personalised wellness programmes.
news •
09 Sep 2019
UBM Live – the event specialist behind Leisure Industry Week (LIW) – has
teamed up with ukactive to conduct the leisure industry’s “biggest piece of
independent research,” exploring how the 25-year-old event can be developed
to meet suppliers’ and operators’ changing needs.
news •
22 May 2014
The Fitness Industry Association (FIA) is inviting feedback from the industry as it seeks to draw up a comprehensive future strategy for the fitness sector.
news •
15 Jun 2010
ukactive and the Chartered Institute for the Management of Sport and Physical
Activity (CIMPSA) have teamed up to launch the Active Training Awards – a new
set of industry accolades recognising workforce development across the sector.
news •
07 Aug 2014
Physical activity sector firms will soon be able to measure how they stack up against rival
businesses, thanks to new benchmarking insights being provided to Flame Awards
entrants as part of their feedback report.
news •
23 Jun 2015
Keiser has released a new line of resistance equipment designed to give real-time feedback
and data analytics.
product innovation •
22 Apr 2024
Having a friendly array of staff and PTs to make members feel welcome is the single most
important factor for loyal gym users, according to a survey of more than one million
customers.
news •
11 Mar 2015
Following the success of the 2005 REPs convention, plans are already under way for the 2006 event.
news •
24 Jan 2006
Leading clubs in the United Arab Emirates (UAE) have invested in Precor’s AMT.
news •
03 Nov 2008
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Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
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Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
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With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
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PureGym saw revenues rise by 15 per cent in 2023, with the company announcing plans ...
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM magazine
“We are the new youth club, a social space for young people to connect”
HCM magazine
HCM People
Dr Jonathan Leary
Founder, Remedy Place“It was as though the whole world woke up at the same time”
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
HCM magazine
HCM People
Cristiano Ronaldo
Footballer and entrepreneur“Taking care of your physical and mental health is essential for a fulfilling life”
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
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Featured supplier news
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Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set
against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
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China Import & Export Fair Complex, Guangzhou, China
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Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
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