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Your search for 'attrition' returned 88 results
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At the end of February, the REPs carried out a comprehensive study into the number of people renewing their REPs membership and discovered an attrition rate of less than 10 per cent.
news •
16 Mar 2004
Fitness New Zealand (Fitness NZ), the trade body for health clubs in New Zealand, is working with the UK’s Dr Melvyn Hillsdon to undertake the country’s first national retention and attrition audit.
news •
10 Jan 2006
The FirstHealth Center for Health & Fitness in Pinehurst, NC has reported a five point decrease in member attrition while using services provided by Retention Management.
product innovation •
03 Jul 2008
Maintaining a successful membership strategy can be challenging, but
DFC’s revenue management system can save time and money – and help
keep members engaged
HCM issue 6 2018
Health club management contractor 3D Leisure has announced that it has extended its deal to operate leisure facilities at the Regency Hotel in Dublin, Ireland.
news •
01 Mar 2011
Premier Global NASM has a great reputation for working with employers to recruit and retain PTs. Now the company is launching a new programme to take this service to the next level
HCM issue 10 2018
Greens Health and Fitness has appointed Matthew Skeats as the new general manager of its Cambridge club.
news •
11 Oct 2006
Dealing with attrition can be the key to success for operators, according to new research that provides actionable insights
HCM issue 10 2023
Mystery shopper business Proinsight Research has merged with ReactCX, a customer
experience measurement and market research specialist.
news •
14 Dec 2022
Online fitness marketplace PayAsUGym has signed a partnership deal with customer data expert
InfoSum.
news •
09 Jul 2018
The German health club industry has weathered the effects of the pandemic better than many other
countries, despite widespread lockdowns and disruption, according to figures just published by
industry body, DSSV.
news •
22 Mar 2021
Esporta has reported a 9 per cent increase in members to the end of September this year over 2003.
news •
26 Oct 2004
Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK
next year, focusing on improving customer experiences in the increasingly competitive
gym market.
news •
03 Dec 2015
Esporta’s continued focus on its racquets business is paying off as the company has reported an increase in membership of 14,000 in its half year results.
news •
08 Jul 2004
Findings from the 2014 IHRSA Health Club Consumer Report
HCM issue 10 2014
Are you charging the correct price for your club? How do you know when is the right time to put prices up, and how much should they increase by? We ask our panel
HCM issue 7 2013
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Justin Musgrove on Bannatyne& Brightlime
Partnership puts software at the heart of an enhanced member experience
HCM issue 6 2019
Rob Cunningham, director of leisure at BH Live, explains
the positive impact Orbit4 is having on the organisation
HCM issue 10 2023
ServiceSport UK is the industry’s largest independent service provider,
supporting gym operators with rapid equipment maintenance, including
servicing, repairs and asset management
HCM issue 3 2023
The fitness industry is struggling to collect robust retention data, says Dr Paul Bedford
HCM issue 3 2013
Health club operators across the globe are being offered the chance to gain key business
insights from industry renowned retention experts via a live stream of next month’s
Retention Convention.
news •
15 Apr 2015
There’s more to data than just gathering information – an operator also
needs to be able to access and analyse its findings
HCM issue 6 2015
David Lloyd Clubs has revealed plans to spin off its HIIT-based group exercise format Blaze and
launch it onto the high street.
news •
04 Nov 2019
A new study assesses the trends in the ever-evolving boutique segment. Steve Tharrett and Mark Williamson report
HCM issue 1 2017
The boutique studio market
continues to grow and evolve, as
the Association of Fitness Studios’
report shows. Stephen Tharrett
and Mark Williamson tell us more
about how this sector is maturing
HCM Handbook 2017
Les Mills licensed facilities have 500 more members per club than the global average, says new research
HCM issue 7 2015
Xponential Fitness has told HCM it will vigorously defend itself against claims
made in a class
action lawsuit being brought against the company for financial damages by
shareholders.
news •
22 Feb 2024
An online fitness community, created by personal trainer and social media influencer,
Talilla Henchoz, during lockdown as a way of giving something back, has gone global.
news •
28 Sep 2020
The hard work is paying off and we’re earning a reputation for safe operations. Now it’s time to tackle the next set of challenges says Liz Terry
HCM issue 8 2020
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
Latest News
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
Latest News
Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
HCM promotional features
Sponsored
“Brawn is the digital platform that drives revenues from personal training”
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
Current vacancies
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Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Company profiles
The company’s core business is the provision of facility development and support for local authorities, ...
Company profiles
Wattbike is chosen by the world’s top sporting teams, elite athletes, coaches, plus hundreds of ...
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