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Low-cost European fitness operator Basic-Fit has teamed up with TomTom in a deal that
will see personal trainers use wearables to help provide gym members better physical
activity advice.
news •
21 Apr 2017
Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford
HCM issue 9 2013
A recent analysis of the Register of Exercise Professionals’ (REPs) members database has revealed some encouraging signs that qualifications and standards have significantly improved in past few years.
news •
04 Apr 2007
LivingWell is to launch a women-only fitness concept this spring in response to Prime Minister Tony Blair’s call for individuals to take their health seriously.
news •
27 Jan 2004
HydroMassage® is the highly successful unattended
massage system that gives users the opportunity to enjoy a
relaxing, 10-minute massage every day.
product innovation •
03 Jun 2010
Different types of interaction with members affect retention in different ways
HCM issue 7 2016
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?
HCM issue 6 2022
Having a friendly array of staff and PTs to make members feel welcome is the single most
important factor for loyal gym users, according to a survey of more than one million
customers.
news •
11 Mar 2015
Think retention was bad before? It's now worse than ever,
according to new research from Dr Paul Bedford
HCM Handbook 2014
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports
HCM Handbook 2015
Melissa Rodriguez outlines some of the key findings from the 2015 IHRSA Global Report
HCM issue 6 2015
Pulse Fitness is supporting community activity with the Teme Leisure partnership
HCM issue 7 2022
Younger men at independent gyms are more likely than any other consumer group to accept
increases in their membership fees, while older women at leisure centres are least accepting of
price increases.
news •
18 Aug 2022
NonStop Gym in Switzerland has teamed up with Funxtion to create its member training app
HCM issue 4 2021
Gympass, the world’s largest corporate fitness platform, has launched Gympass Plus to offer its
2,200 operator partners access to more than 500 workouts from 18 content providers – including
Zumba and Gaiam.
news •
24 Apr 2020
Budget gym chain Xercise4Less is planning to expand its Xercise4Perks initiative to include
discounts at high street shops so the scheme appeals to an even wider proportion of its
member base.
news •
30 May 2017
eGym’s personalised, connected member experience is driving customer acquisition and retention alike
HCM issue 5 2016
Technogym kits out Towers Health & Racquets club with state-of-art equipment
HCM issue 7 2017
Software will power reopening – we look at new COVID-19 functionality
HCM issue 5 2020
In the latest part of his retention series, Dr Paul Bedford looks at the importance of clubs maintaining a link with their members
HCM issue 2 2014
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Personal training is a hot topic, with a recent study by IHRSA shedding light on how health club members in the US use personal and small group training
HCM issue 4 2018
In an IHRSA webinar presented on 18 March, Colin Grant, CEO of Pure International Group,
has shared what he has learned from managing closures and member concerns across his
30+ South Asia clubs in the wake of the COVID-19 pandemic.
news •
23 Mar 2020
With such a tough economic climate, it’s tempting to pass some of the costs on to members. Some operators are already doing so. But will the beleagured consumer stand it? Julie Allen passes on some interesting insights from Leisure-net’s pricing report.
HCM Handbook 2023
eGym helps clubs create effective feedback loops and boost members' performance in the gym
HCM issue 9 2016
After attending a women’s leadership
summit at IHRSA, Rainwater was inspired
to start the Women in Fitness Association
HCM issue 2 2019
Who’s winning on social? An analysis of social media responses to gym chains’ reopening videos
HCM issue 6 2020
Banntyne is working with Myzone to enhance the customer journey, starting with the onboarding stage
HCM issue 7 2022
Sporteve worked with Funxtion to enhance its in-club digital offering and liberate staff on the gym floor
HCM issue 8 2020
Latest News
Leisure Media has added another heavyweight to its line-up of CEOs for its inaugural HCM ...
Latest News
Empowered Brands has signed a deal with European staffless gym chain, Fit+, to be the ...
Latest News
Speaking to HCM for its 2024-2025 Handbook, which will be out next month, PureGym managing ...
Latest News
Leisure, lifestyle, wellness and entertainment growth investor, Imbiba, has invested in boutique gym brand, 1Rebel's ...
Latest News
Urban Gym Group will launch PILAT3S at ClubSportive in Amsterdam next month, to create a ...
Latest News
The American Council on Exercise has appointed Dr Cedric Bryant as its new CEO. Bryant ...
Latest News
Sport England’s This Girl Can team has launched a new campaign, Let’s Get Out There, ...
Latest News
Improving physical strength and fitness, mental health and confidence are the main reasons for joining ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM magazine
Speaking on the LIFTS podcast recently, Xponential Fitness CEO Anthony Geisler said participation in studio cycling is down globally. Kath Hudson decided to investigate
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
HCM People
Jen Holland
CEO: Edinburgh Leisure“Edinburgh Council will have a £143m budget shortfall by 2028/29 and so must find ways to become more efficient”
HCM magazine
When a hefty round of investment
coincided with the pandemic, the
CEO of Midtown Athletic Clubs
feared the company – founded by
his grandfather – would go down
on his watch. He talks to Kath
Hudson about the pressure to
keep the business afloat
HCM magazine
With the industry experiencing a huge swing towards strength training, researchers recommend continuing to make the case for cardio
Current vacancies
Civic Partnership Manager Everyone Active
£35,000 - £40,000 + benefits
Bristol, United Kingdom
Read the latest issue
Featured supplier news
Following a hugely successful event last year in Split, Croatia, W3Fit EMEA, is heading to
the Chia Laguna resort in Sardinia from 8-11 October.
Featured supplier news
In today's competitive fitness landscape, the key to success lies not only in providing
exceptional facilities but also in cultivating meaningful interactions with members.
Company profiles
ABC Trainerize is a member engagement mobile app and software platform that allows coaches and ...
Company profiles
As the UK’s leading provider of both leisure centres and libraries, GLL operate nearly 400 ...
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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