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Company profile
TRP (powered by Fitronics)
Fitronics develop
effective, user-friendly software for
the sport, health and fitness industry
to improve member retention, elevate
member experiences with automated
and targeted communications as
well, provide interactive software
for coaches to deliver, manage and
asses their learners from one place..
Your search for 'TRP' returned 34 results
Showing results by relevance | view results in date order
Aquaterra Leisure has entered into partnership with The Retention People in order to improve Connect, its IT-based membership retention system.
news •
05 Oct 2010
Customer experience management software providers,
The Retention People have rebranded as TRP;
launching their fresh new visual identity across
software, website and brand collateral.
product innovation •
24 Jul 2017
The Retention People (RTP) has agreed a deal with Gladstone Health & Leisure (GHL) to include GHL to the list of official 'Certified Retention Partners'.
news •
17 Nov 2010
Marc Jones has joined Fitronics, the company behind The Retention People (TRP) and
CoursePro,
in a newly created role of Head of Commercial.
product innovation •
26 Apr 2021
Leading software company Fitronics has launched an all-new website featuring its leading
sports and fitness technology brands; The Retention People (TRP), CoursePro (CAP2) and
Strive.
promotion •
27 Sep 2022
Two of Mid Sussex District Council's Olympos-branded fitness centres are to see the introduction of a new member retention programme.
product innovation •
26 Oct 2007
Myzone has appointed fitness industry veteran Tamara Bailey as key account manager.
news •
06 Sep 2018
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015
HCM issue 1 2015
Research companies Leisure-net and The Retention People (TRP) have joined forces to launch a new customer service survey for the health and fitness sector.
news •
04 Aug 2010
Fitronics’ brand The Retention People (TRP) has launched a new, improved version of its
automated member journey software Digital; which now sits alongside their industry-leading
member feedback software Insight, allowing the two modules to be used more effectively
together.
product innovation •
26 Oct 2021
Inactive health club members who have been successfully engaged into revisiting their club are 45
per cent less likely to cancel their membership – compared to inactive members who received no
interaction.
news •
22 Jul 2016
While leisure operators can generate interest and build an audience fairly easily, the
challenge is converting an audience into a paying, engaged community – and keeping them
there.
product innovation •
07 Dec 2020
Member engagement software provider The Retention People (TRP) has unveiled the winners of
its annual 2020 Member Experience Awards (MEA).
product innovation •
15 Jan 2021
Fitronics’ new member journey software is supporting the
University of Oxford in improving its services for users
HCM issue 11 2021
A new research and educational initiative aims to help fitness operators improve the
customer
experience they offer, by providing insight into the interactions they have with members.
news •
07 Mar 2018
Abigail Harris takes a look at the latest software designed to help members feel a sense of belonging to their gym 'community'
HCM issue 4 2013
Is it worth trying to get your members to visit more frequently? Dr Melvyn Hillsdon considers the likely impact on retention rates based on the TRP 10,000 survey
HCM issue 11 2015
Is it worth encouraging your members to visit their health club more frequently? Dr Melvyn Hillsdon does the sums based on the latest data and findings from the TRP 10,000 survey
HCM Handbook 2016
The entrepreneurial founder of Move Technologies Group talks about creating MoveGB and the tech-based health-focused ventures that have followed
HCM issue 11 2023
Here at Move we’ve recently taken a pause for thought in the midst of continued growth.
product innovation •
23 Apr 2019
Gym buddy apps are helping people find their perfect workout partner, so they’re more likely to stick with their routine
HCM issue 6 2016
Whether it's payroll support, scheduling or task allocation, Sean James says today's CRM systems can play a key role in staff management
HCM issue 2 2014
MoveGB’s innovative membership model is a risk-free and lucrative proposition for operators, says MD Justin Mendleton
HCM issue 6 2015
What’s the secret ingredient that makes a live group fitness experience so powerful? And how can clubs
unlock
it?
product innovation •
06 Oct 2019
Group exercisers versus gym-only exercisers. Who does what, and does this predict retention levels? Dr Melvyn Hillsdon reports
HCM issue 4 2014
What do your members experience in your club, and how does this impact retention? Dr Melvyn Hillsdon reports
HCM Handbook 2015
Does interaction with fitness staff impact on member progress, and does this have an effect on retention? Melvyn Hillsdon reports
HCM issue 11 2014
Are gyms currently maximising the revenue and retention potential of group exercise, asks Kate Cracknell
HCM issue 4 2013
Lose weight, tone up, get fit? Is this what your members really want from a club, and how does it affect retention? Melvyn Hillsdon reports
HCM issue 7 2014
Does personal activity tracking impact on retention of gym membership? Dr Melvyn Hillsdon presents his latest research findings
HCM issue 5 2015
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“We want our future sports centre to act as a co-location for health and wellbeing services, furthering our connections with GP referrals and digital health platforms”
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The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
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Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
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D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
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The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
Imposter syndrome about a promotion taught the
CEO of SATS that behaving authentically is the most
important part of leadership. He talks to Kath Hudson
HCM magazine
McFit, the original budget gym is undergoing
a transformation with a new look and
estate-wide overhaul, as Liz Terry reports
HCM magazine
HCM People
Cristiano Ronaldo
Footballer and entrepreneur“Taking care of your physical and mental health is essential for a fulfilling life”
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
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