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New developments in data mining can help clubs unlock their ‘hidden wealth’
HCM issue 6 2016
Retention expert Dr Paul Bedford is to hold an extended Retention Convention in the UK
next year, focusing on improving customer experiences in the increasingly competitive
gym market.
news •
03 Dec 2015
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Are your reception staff your most undervalued retention resource? Dr Melvyn Hillsdon investigates
HCM issue 9 2015
Are ‘exercise passports’ the shake-up the industry needs to improve retention and market penetration?
HCM issue 10 2015
Les Mills licensed facilities have 500 more members per club than the global average, says new research
HCM issue 7 2015
There’s more to data than just gathering information – an operator also
needs to be able to access and analyse its findings
HCM issue 6 2015
The CORE by Premier software solution meets the growing needs of your health and fitness business
HCM issue 6 2015
Health club operators across the globe are being offered the chance to gain key business
insights from industry renowned retention experts via a live stream of next month’s
Retention Convention.
news •
15 Apr 2015
Does personal training increase member retention? Dr Melvyn Hillsdon offers insight and analysis based on his ongoing research
HCM issue 4 2015
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports
HCM Handbook 2015
Findings from the 2014 IHRSA Health Club Consumer Report
HCM issue 10 2014
How can health clubs better use the reams of data generated by their in-club software systems to make smarter business decisions? Kate Langrish reports
HCM issue 10 2014
ukactive has launched a business performance benchmarking tool for gyms and
leisure centres, enabling them to compare how their facility is performing
against the industry average and rival establishments.
news •
29 Apr 2014
With today's activity tracking devices, reward schemes can acknowledge actual activity, not just attendance
HCM issue 4 2014
The UK's leading low-cost operator Pure Gym is rolling out the centralised chain management system from Exerp to facilitate its ambitious plans for expansion
HCM issue 3 2014
Think retention was bad before? It's now worse than ever,
according to new research from Dr Paul Bedford
HCM Handbook 2014
Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford
HCM issue 9 2013
Are you charging the correct price for your club? How do you know when is the right time to put prices up, and how much should they increase by? We ask our panel
HCM issue 7 2013
The fitness industry is struggling to collect robust retention data, says Dr Paul Bedford
HCM issue 3 2013
Health club management contractor 3D Leisure has announced that it has extended its deal to operate leisure facilities at the Regency Hotel in Dublin, Ireland.
news •
01 Mar 2011
The FirstHealth Center for Health & Fitness in Pinehurst, NC has reported a five point decrease in member attrition while using services provided by Retention Management.
product innovation •
03 Jul 2008
Greens Health and Fitness has appointed Matthew Skeats as the new general manager of its Cambridge club.
news •
11 Oct 2006
Fitness New Zealand (Fitness NZ), the trade body for health clubs in New Zealand, is working with the UK’s Dr Melvyn Hillsdon to undertake the country’s first national retention and attrition audit.
news •
10 Jan 2006
Esporta has reported a 9 per cent increase in members to the end of September this year over 2003.
news •
26 Oct 2004
Esporta’s continued focus on its racquets business is paying off as the company has reported an increase in membership of 14,000 in its half year results.
news •
08 Jul 2004
At the end of February, the REPs carried out a comprehensive study into the number of people renewing their REPs membership and discovered an attrition rate of less than 10 per cent.
news •
16 Mar 2004
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Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
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Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
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US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
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The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
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There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
Latest News
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
Latest News
Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
HCM promotional features
Sponsored
“No matter how many gyms we open, Perfect Gym can support our growth”
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
HCM People
Cristiano Ronaldo
Footballer and entrepreneur“Taking care of your physical and mental health is essential for a fulfilling life”
HCM magazine
“Go Fit’s value proposition is overwhelming. It makes us very attractive to a lot of people”
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Company profiles
Active Insight was formed in 1999 in an attempt to deliver cost effective research solutions ...
Company profiles
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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