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The results from the first Moving Communities Customer Experience Survey show users are satisfied with local authority health and fitness facilities
HCM issue 7 2021
South Lanarkshire Leisure has announced that its Carluke Leisure Centre has recently achieved the highest score ever achieved in Scotland for Quest, the quality scheme for the UK’s sports and leisure sector.
news •
06 Feb 2006
Vaask, the hand hygiene company, has launched a permanent, touchless hand sanitising fixture,
designed to be built into spas’ walls.
product innovation •
14 Feb 2022
The risk of catching an infection from visiting a health club is "extremely low" despite a
Channel 4 programme investigation that found some gym equipment had more types of
bacteria on them than a toilet seat.
news •
21 Jun 2017
We report on the good, the bad and the ugly of changing room provision
HCM issue 5 2016
Miele Professional's new SPEED Plus freshwater dishwasher combines speed, efficiency, performance and cost-effectiveness
HCM issue 6 2014
LivingWell has pledged to shape its service to suit the individual fitness needs of members as it launches its new customer promise.
news •
26 May 2005
Luxury gym Attitude Fitness in downtown Los Angeles has appointed WTS International as its
contract management partner.
news •
06 Jun 2018
ukactive has questioned the Scottish government's handling of the lockdown, following reports of a
delayed reopening of leisure facilities in the country.
news •
29 Jul 2020
How will customers engage with gyms and health clubs after lockdown? What will their
new spending patterns be?
news •
07 May 2020
DataHub has launched a contact tracking app, specifically designed for the fitness and physical
activity sector.
news •
03 Jun 2020
A survey by Savanta ComRes, in partnership with Sport England, has studied the impact
of the coronavirus pandemic on attitudes and behaviours towards physical activity.
news •
20 May 2020
Jayne Carr has been promoted from customer care manager to general manager at Fitness First Sheffield Millhouses.
news •
07 Sep 2004
New study will investigate the links between member characteristics, motivations, values, club activities and retention, says Dr Melvyn Hillsdon
HCM issue 9 2013
Ray Hatton, father of former world champion boxer Ricky Hatton, has launched the first of what will
ultimately become a chain of gyms.
news •
11 Sep 2012
The Gym Group has outperformed all of its own expectations in the six weeks of operations since
reopening its 180+ clubs.
news •
26 May 2021
Industry body ukactive has invited Scottish first minister Nicola Sturgeon to "visit gyms and leisure
facilities", in order to see first-hand the measures the facilities are putting in place to protect
customers and staff from COVID-19.
news •
18 Jun 2020
Living in an urban area with green spaces has a better impact on mid to long-
term mental wellbeing than winning the lottery, a study has suggested.
news •
14 Jan 2014
A new survey tells us how consumers are likely to respond to reopening
HCM issue 5 2020
As gyms begin to reopen, cleanliness and hygiene remain an essential part of ensuring staff
and members are confident to return.
product innovation •
29 Jun 2021
The UK and Scottish governments should classify gyms, health clubs, swimming pools and
leisure centres as essential services to enable them to stay open during any further
lockdowns.
news •
06 Oct 2020
Gyms in the UK are continuing to successfully control COVID-19 transmisssion, according to the
latest figures released by industry body, ukactive.
news •
21 Sep 2020
With cleanliness a retention issue, clubs should check out this event
HCM issue 2 2013
As COVID-19 cases increase across much of the UK, the fitness industry is standing fast,
with the latest data from ukactive showing that the prevalence of COVID-19 in people who
have used gyms remains extremely low.
news •
18 Dec 2020
Clubs need to be proactive in their approach to media opportunities, says Patricia Amend
HCM issue 5 2013
Mike Hill and Professor Simon Shibli summarise the
importance of National Benchmarking Service data in
enabling clients to set realistic priorities and objectives
HCM Handbook 2018
Blair McHaney has developed a guide to navigating customer sentiment
HCM issue 6 2020
Jon Nasta offers retention insight from the latest Listen360 analysis
HCM issue 4 2016
Gerflor completes its installation at Metro Fitness in Stockport, owned by European boxing champion Matthew Hatton and his father Ray
HCM issue 7 2014
The UK government's working from home guidelines are threatening the financial future of city
centre health clubs and gyms, according to some operators.
news •
16 Dec 2021
Latest News
Moonbird is a tactile breathing coach, which provides real-time biofeedback, measuring heart rate and heart ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“We want our future sports centre to act as a co-location for health and wellbeing services, furthering our connections with GP referrals and digital health platforms”
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
“Go Fit’s value proposition is overwhelming. It makes us very attractive to a lot of people”
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
HCM People
Cristiano Ronaldo
Footballer and entrepreneur“Taking care of your physical and mental health is essential for a fulfilling life”
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Company profiles
Orbit4 is a leading FitTech brand that provides gym operators with a comprehensive software solution ...
Company profiles
Xplor Gym is an all-in-one gym management software with embedded payments & integrated access control ...
Catalogue Gallery
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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